At EasySalon ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our salon management platform and related services.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, make a purchase, or contact us for support.
Personal Information: Name, email address, phone number, business name, and billing information.
Salon Data: Appointment records, employee information, service details, customer profiles, inventory data, and transaction history processed through Clover POS integration.
Usage Data: Information about how you interact with our platform, including pages visited, features used, device information, IP address, and browser type.
Cookies & Tracking: We use strictly necessary cookies for payment security (Stripe fraud detection) and optional analytics cookies (Vercel Analytics) that are only activated with your explicit consent. You can manage your cookie preferences at any time through our cookie banner. For a complete list of cookies we use, their purposes, and duration, please see our Cookie Policy at easysalon.us/cookies.
2. How We Use Your Information
We use the information we collect to:
• Provide, maintain, and improve EasySalon's services • Process transactions and send related information including confirmations and invoices • Send appointment reminders and notifications to your customers on your behalf • Provide customer support and respond to your requests • Monitor and analyze trends, usage, and activities to improve our services • Detect, investigate, and prevent fraudulent transactions and other illegal activities • Personalize and improve your experience • Send you marketing communications (with your consent)
3. Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers: We share data with trusted third-party service providers who assist us in operating our platform, including Clover for payment processing, cloud hosting providers, and email service providers.
Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
With Your Consent: We may share your information with third parties when you give us explicit consent to do so.
4. Data Security
We implement industry-standard security measures to protect your information:
• All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption • Payment information is processed securely through Clover's PCI DSS compliant infrastructure • We conduct regular security audits and vulnerability assessments • Access to personal data is restricted to authorized personnel only • We maintain incident response procedures for potential data breaches
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
When you delete your account, we will delete or anonymize your personal data within 90 days, unless we are required to retain it for legal or legitimate business purposes.
6. Your Rights & Choices
Depending on your location, you may have the following rights:
• Access: Request a copy of the personal information we hold about you • Correction: Request that we correct inaccurate or incomplete information • Deletion: Request that we delete your personal information • Portability: Request a copy of your data in a portable format • Opt-out: Unsubscribe from marketing communications at any time • Restriction: Request that we limit how we use your data
To exercise any of these rights, please contact us at privacy@easysalon.us.
7. Children's Privacy
EasySalon is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 16, we will take steps to delete it promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of EasySalon after such changes constitutes your acceptance of the revised policy.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@easysalon.us Address: EasySalon, Inc. San Francisco, CA, United States